Privacy Policy
Kaupapahere Tūmataitinga
ACE is operated by the Commercial Communications Council New Zealand (Comms Council). We respect your privacy and are committed to being transparent about how we collect, use and protect personal information. This Privacy Policy applies to the ACE website, quiz, forms, emails and related services.
Who we are
ACE is a careers platform designed to help people explore roles and pathways in advertising, media and PR in Aotearoa New Zealand.
ACE is operated by:
The Commercial Communications Council New Zealand
48 Greys Avenue
Auckland Central, Auckland 1010
Email: careers@commscouncil.nz
What information we collect
Depending on how you interact with ACE, we may collect:
- your name
- your email address
- email subscription preferences
- your final quiz result
- information submitted through forms
- website usage and interaction data
- device, browser and analytics information
Providing personal information is voluntary. However, if you do not provide information marked as required, you may not be able to submit a form, receive requested communications or view your quiz result.
How we use your information
We may use your information to:
- send newsletters or updates you have opted into
- provide career-related content and resources
- improve the ACE website and user experience
- understand how people use ACE
- measure the effectiveness of our content
- respond to enquiries or requests
You can unsubscribe at any time using the unsubscribe link included in our emails.
Quiz information
If you complete an ACE quiz and provide your details, your final quiz result may be stored with your HubSpot contact record.
Your individual answers are used in your browser to calculate your result and are not submitted to HubSpot.
We may use your final result to:
- personalise future ACE content and communications
- better understand user interests
- improve the ACE experience and resources
We do not sell personal information or quiz data.
Platforms and services we use
ACE uses trusted third-party platforms and services to operate the website. These include:
- HubSpot for website hosting, forms, contact management, email communications, cookies and quiz submissions
- Google Analytics to understand website traffic and usage
- Google Tag Manager to manage website analytics tags
- third-party video services such as YouTube or Vimeo when videos are embedded
These providers may process information on our behalf as part of delivering ACE services.
Analytics
ACE uses HubSpot, Google Analytics and Google Tag Manager to help us understand website traffic, improve content and measure how people use the website.
These services may collect website interaction data through cookies and related technologies in accordance with their own privacy policies and your cookie preferences.
We do not use your email address or other contact details to create matched advertising audiences.
Cookies
ACE uses cookies and similar technologies to:
- understand website usage and traffic
- improve website functionality and performance
- remember preferences
- support website analytics
ACE uses HubSpot cookie and consent tools to manage cookie preferences.
You can manage cookies through your browser settings and the cookie preference tools available on the website.
Please note that disabling cookies may affect how some parts of the website function.
Embedded video
ACE may include videos hosted by third-party services such as YouTube or Vimeo. These providers may collect technical or usage information when videos are viewed. This collection is governed by each provider's own privacy practices and policies.
How we store information
Information collected through ACE is primarily stored through HubSpot and related operational systems used by Comms Council.
Some service providers may store or process information outside New Zealand. Where this happens, we take reasonable steps to ensure that the information is appropriately protected.
We take reasonable steps to protect personal information from unauthorised access, misuse, loss or disclosure.
We keep personal information only for as long as it is required for the purposes described in this policy or as required by law.
Sharing information
We do not sell personal information.
We may share information:
- with trusted service providers who help operate ACE
- where required by law
- where necessary to protect our legal rights or operations
We only share information necessary for those purposes.
Your rights
Under the New Zealand Privacy Act 2020, you have the right to:
- request access to your personal information
- request correction of your personal information
To make a request or ask questions about privacy, contact:
We will respond in accordance with the timeframes required by the Privacy Act 2020.
If you believe we have not resolved a privacy concern, you can make a complaint to the Office of the Privacy Commissioner.
Changes to this policy
We may update this Privacy Policy from time to time to reflect changes to ACE, technology, legal requirements or our services.
Any updated version will be published on the ACE website.
Last updated: 15 July 2026
Contact
If you have any questions about this Privacy Policy or how ACE handles personal information, please contact: